How the emergency GP office works

You call the emergency GP office if:

you urgently need help from a GP and;
this is outside office hours or on a national holiday and;
your situation cannot wait until the next consultation hour of your own GP

Hadoks takes care for the emergency GP care during night, weekend and holidays. This information is for patients of all general practitioners in The Hague, Rijswijk, Leidschendam-Voorburg and Wassenaar.

What to do in case of an urgent matter

During the day on workdays
Call your own GP (dial 1 for emergency). Don’t have a GP yet? Contact your health insurance company instead.

Evening/night/weekend/national holidays

Call the emergency GP office (huisartsenspoedpost). You’ll get to talk to a well-trained and experienced triagist. Call 070 346 96 69.

Life threatening situation? Always call 112.

The right care for you

When you contact our emergency GP office, our triagist will provide you with suitable information for your situation. Depending on your situation:

You’ll immediately receive medical advice by phone.
You’ll make an appointment to visit the emergency GP office.
A doctor will visit you at home (in case visiting the emergency GP office is medically irresponsible).

What information should you have at hand when calling?

Your citizen service number (BSN)
The name of your GP
Description of your complaint(s)
Your medical history (major disorders/illnesses/allergies)
Your use of medication
Proof of identity (Visiting the care centre? Always bring your ID!)
When using your local care centre, all costs will be charged to your health insurance company.

When can you call us?

To provide you with better assistance, we ask you to call us first. We can tell you exactly which emergency GP office you can visit. You can reach us by telephone number 070 346 96 69 on:

Monday to Thursday: 5 PM to 8 AM
Weekends: Friday 5 PM to Monday 8 AM
On holidays during 24 hours